DLSPORTS WORLDWIDE
 
Terms and Conditions
 
DL Sports
Derek Lawrence
Villinger Weg 7
28816 Stuhr / Germany
 
Phone: 0049 421 7949712
Email:  derek.lawrence@dlsports.de
Sales Tax ID No.: DE 4603507460
 
1. General Terms and Conditions
 
1.1
The present General Terms shall be applicable for all contracts that are concluded between DL Sports and the customer via the online shop at the domain http://www.dlsports.co.uk.
 
2. Contract conclusion / contract language / storage of the contract wording
 
2.1
The products and/or items presented within the online shop do not constitute binding offers on the part of DL Sports; they are in fact a request towards the customer to make a binding offer by placing an order.
 
2.2
By sending an order from the virtual "shopping basket", the customer places a binding order for the item in the shopping basket. DL Sports shall immediately confirm the receipt of said order by sending the customer an email.
 
2.3
DL Sports is entitled to accept the customer's contract offer within three working days after receipt of the order. The contract with the customer is only concluded upon DL Sports explicit acceptance of the order.
 
2.4
Contract language shall be English.
 
2.5
The wording of the contract is saved by DL Sports. The order data together with the contract provisions including the present General Terms will be separately sent to the customer in written form. The General Terms can also be accessed through the website within the online shop.
 

3. Prices, payment and delivery conditions
 
3.1
All purchase prices are final prices, i.e. they contain all price components including the applicable VAT.
 
3.1.1
In individual cases the customer might have to pay further taxes (e.g. in case of an intra-Community purchase) and/or duties (e.g. customs duties) for transnational deliveries.
 
3.1.2
Unless otherwise agreed upon in individual cases, delivery and shipping costs will be charged in addition to the purchase price; the amount thereof or more detailed information on the calculation thereof is directly accessible through the online shop.
 
3.2
DL Sports accepts the payment methods stated on the website.
 

3.2.1
In the event of payment via bank transfer or PayPal, the customer undertakes to pay the purchase price including the applicable delivery and shipment costs without deductions within 10 days after receipt of the presented payment request at the latest. The customer will be provided with the bank account and transfer data together with the payment request.
 
3.3
The customer can only exercise a right of retention, if his counter claim is based on the same contractual relationship.
 
3.4
Delivery will take place via shipment to the respective delivery address stated by the customer. Pick-up of the goods by the customer is possible after prior agreement on a pick-up date.
 

4. Right of return and consequences thereof for the delivery of goods
 
4.1
Returns will only be accepted if received within 14 days of the customer receiving the goods. The racket handle must have the origional Cellophane / plastic wrappping and there must be no sign of useage of the racket. Please note that none of the brands give any warranty on string breakage as this is an unquantifiable problem. Goods must be returned to the following address: (see address below)
 

5. Warranty
 
5.1
The warranty is as legally stated. In the case of damaged goods, the goods will be replaced or repaired or the complete purchase price will be refunded according to your wish. Replacements are not possible if the goods have been tampered with without written our agreement.
 

6. Retention of title

6.1
DL Sports retains the title to the sold goods until the purchase price has been paid in full.
 

7. Notification of transport damages
 
7.1
In the event of transport damages, the customer shall use his best endeavours to support DL Sports, as far as claims are asserted towards the respective transport company or transport insurance. Possible rights and claims on the part of the customer, primarily his rights regarding defects in the goods, shall remain unaffected of the provisions in items 7.1 and 7.2 of these General Terms.
 
7.2
The customer shall check the delivered goods upon receipt. In the event of acceptance of the delivery despite apparent transport damages, the damage shall be recorded on the respective shipping documents upon acceptance of the delivery and this shall be signed by the deliverer; the customer shall keep the packaging.
 
7.3
In the event that the (partial) loss or the damage is not visible from the outside, the customers shall notify DL Sports thereof within five days after delivery, or notify the transport company within seven days after delivery, in order to ensure that possible claims towards the transport company can be asserted in a timely manner.
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